3D GO AR/VR Help Guide

Simple setup notes for merchants who want to add 3D models, AR previews, and location visibility controls to Shopify product pages.

Built for Shopify stores

Upload models, map products, enable the app extension, and manage storefront display settings.

Overview

What is 3D GO AR/VR?

3D GO AR/VR helps Shopify merchants show interactive 3D models and AR previews on product pages. Customers can rotate a model, view it in their space on mobile, and understand the product before they buy.

3D previewsShow interactive models on product pages.
AR viewingOpen supported models in mobile AR.
Location controlsHide models or products by country and region.

How it works

The basic flow

Upload model
Map to product
Enable extension
Customer views AR

The app stores your 3D assets and product mapping rules. The Shopify theme app extension then reads the active mapping and displays the right 3D/AR experience on the storefront.

Quick start

Set up in a few steps

  1. Install and authorize 3D GO AR/VR for your Shopify store.
  2. Open the dashboard and upload a supported 3D model.
  3. Go to Product Mapping and select the Shopify product.
  4. Choose the 3D model and enable 3D Model, AR View, or both.
  5. Enable the app extension from Online Store - Themes - Customize.
  6. Save your theme and test the product page on desktop and mobile.

Dashboard

Main app pages

The app dashboard is organized around the daily tasks a merchant needs after installation. Use each page for a specific part of the 3D/AR workflow.

OverviewSee setup guidance, product counts, mapped models, and extension enablement help.
3D AssetsUpload, preview, and manage GLB or USDZ model files for products.
Product MappingConnect Shopify products to models, AR view, and location visibility rules.
SettingsCustomize storefront button, scanner modal, and viewer display settings.
BillingChoose the plan that unlocks the needed 3D, AR, and restriction features.
Help CenterFind setup answers, troubleshooting steps, and support contact details.

Assets

Uploading models

Use the 3D Assets page to upload and manage product models. Keep files optimized so storefront pages load quickly.

  • Use .glb for web 3D and Android AR.
  • Use .usdz when you need the best iOS AR support.
  • Use clear file names, such as chair-black.glb.
  • Preview each model before mapping it to a live product.

Storefront

Adding models to product pages

Enable the theme extension in Shopify so mapped models appear to customers.

  1. Go to Online Store - Themes.
  2. Click Customize on the active theme.
  3. Open the relevant product template.
  4. Click Add App Block or App Embed.
  5. Select 3D GO AR/VR.
  6. Enable the extension and save the theme.
3D

Settings

Customize storefront controls

The Settings page lets you adjust the customer-facing AR button and scanner layout. Merchants can manage button labels, colors, border radius, height, width, and display behavior without changing code.

Button label Change the storefront call-to-action text, such as View in AR or View in Your Space.
Button colors Set background, hover, text, and border colors to match the store brand.
Button size Control height, width, font size, font weight, and letter spacing for a clean storefront layout.
Border radius Adjust button and scanner corner radius so the AR controls match the theme style.
Scanner title and text Customize the desktop QR modal heading and helper text shown to customers.
Gallery layout Choose how product thumbnails and 3D model entry points appear around the product media area.

Features

What merchants can manage

3D GO AR/VR is built so merchants can manage the full storefront experience without custom theme development.

3D model display

Show a rotatable product model inside the product media area so customers can inspect shape, scale, and details.

Mobile AR launch

On supported phones, customers can open the selected model in AR and view it in their real space.

Desktop QR scanner

Desktop shoppers can scan a centered QR modal to continue the AR experience on their mobile device.

Country and region restrictions

Select countries or states/provinces where the mapped 3D/AR experience should not appear.

Hide full product option

If needed, hide the full product in selected restricted locations instead of hiding only the 3D/AR model.

Storefront style settings

Control button colors, radius, sizing, text, and scanner messaging from the app settings page.

Display

Viewer and display options

  • 3D Model: shows a rotatable product model on the product page.
  • AR View: lets mobile customers open the model in their physical space.
  • Location Restrictions: hides the model or full product in selected locations.
  • Scanner Modal: desktop customers can scan a QR code to continue on mobile.

Quality

Best practices

  • Compress models before upload to improve loading speed.
  • Use realistic scale so AR placement feels accurate.
  • Test on iPhone and Android if AR is important for your store.
  • Keep the AR button label short and action-focused.
  • Use restrictions only when the product or model should not appear in a location.

Troubleshooting

Common fixes

The model does not show on the storefront.

Check that the product is mapped, the app extension is enabled, and the theme was saved.

AR does not open on mobile.

Confirm the device/browser supports AR and that the model file is valid.

The wrong product is hidden.

Review country and region restrictions in Product Mapping.

FAQ

Short answers

Do customers need another app?

No. Supported browsers can show 3D/AR directly from the product page.

Can I change the storefront button?

Yes. Use Settings to manage the button label and style.

Who do I contact for help?

Email Orbitdor at orbitdor@gmial.com.